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Version: Current

FAQ: What is an Organisation Administrator?

An Organisation Administrator (often shortened to Org Admin) is a Zudello user with the highest level of administrative privileges within your entire Zudello Organisation.

Key Responsibilities & Capabilities:

  • User Management:
    • Create new user accounts for the Organisation.
    • Activate/deactivate users at the Organisation level (controlling their ability to log in at all).
    • Assign users to specific Teams and manage their active status within those teams.
    • Manage user profile details (name, potentially password resets).
  • Team Management:
    • Create new Teams within the Organisation.
    • Edit basic Team details.
  • User Group Management:
    • Create, edit, and delete User Groups.
    • Assign action permissions (e.g., #VIEW, #UPDATE, #CREATE, #DELETE) to User Groups.
  • Group Membership Management:
    • Assign users to User Groups (and therefore grant permissions).
    • Remove users from User Groups.
  • Organisation Settings:
    • Configure Single Sign-On (SSO) and User Provisioning (e.g., with Microsoft Entra ID).
    • Manage API Keys for integrations.
    • Configure other Organisation-wide settings (if any).
  • Team Settings (Often): While some settings are Team-specific (like Data Permissions, Inboxes), Org Admins typically have implicit access to manage settings within all Teams in the Organisation.

Distinction from Team Administrators (If Applicable):

Some configurations might allow for "Team Administrators" with permissions limited to managing settings (like Data Permissions, Forms, Sentences) only within specific teams they belong to, without having full Organisation-level user management capabilities. The Organisation Administrator role, however, has overarching control.

Who Should Be an Org Admin?

Due to the high level of access, the Organisation Administrator role should be assigned sparingly to trusted individuals responsible for overall Zudello system administration, user lifecycle management, and core security configurations, often members of the IT or central Finance administration teams.