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Understanding ABN & bank detail validation checks

If your administrator has enabled the relevant extensions (Configure ABN validation, Configure bank detail validation), Zudello can automatically perform checks on supplier Australian Business Numbers (ABNs) and bank account details directly on transaction documents. This guide helps you understand the icons and messages you might see.

Best practices​

  • Pay attention to validation icons, especially warnings (yellow) or errors (red).
  • Hover over icons for detailed status messages.
  • Follow your organisation's procedures for handling validation failures or discrepancies before processing payments.

Interpreting ABN validation​

  • Where: An icon appears next to the tax number field in the company section (if displayed on the form).
  • What it Checks: Compares the tax number stored in the linked Supplier record against the official Australian Business Register (ABR).
  • Common Icons/Statuses (Hover for details):
    • Green Tick (or similar "Valid" icon): The ABN stored for the supplier is active and valid according to the ABR.
    • Yellow Warning Icon: The ABN might be valid but have an issue (e.g., "Cancelled", "Under Review"). Requires investigation.
    • Red Error Icon: The ABN stored for the supplier is invalid or not found in the ABR. This might block processing depending on configuration.
    • Info Icon/No Icon: Validation might not have run (e.g., supplier not linked, no tax on transaction) or the result is purely informational.
  • Action: If warnings or errors appear, verify the ABN stored in the supplier record (Relationships > Suppliers) and update it if necessary. Consult the ABR lookup tool directly if needed.

Interpreting bank detail validation​

  • Where: An indicator (icon or text) appears, often near the bank detail fields (bank account number, bank bsb) on the transaction form (if displayed) or potentially as a general validation message.
  • What it Checks: Compares the bank account number and bank bsb extracted from the document image against the details stored in the linked Supplier record.
  • Common Outcomes:
    • Match: Indicates the details on the document match those stored for the supplier.
    • Mismatch (Warning/Error): Indicates the details on the document differ from those stored. This is a critical flag requiring investigation before payment.
    • Partial Match: One field matches (e.g., BSB) but the other doesn't. Requires investigation.
    • No Check Performed: The validation might not run if bank details are missing from either the document or the supplier record.
  • Action: If a mismatch occurs, do not proceed with payment based on the document details without verification. Follow your organisation's process for validating supplier bank detail changes (e.g., direct contact via a known channel, checking supplier portal). Update the supplier record in Zudello/ERP once verified.

These validation checks provide valuable, real-time feedback to help ensure compliance and prevent errors or potential fraud.

See also: Troubleshooting ABN/bank detail validation failures