Customer Contacts

Introduction

This integration synchronizes Customer Contact Persons from SAP Business One to Zudello, maintaining detailed contact information for customer relationship management.

Field Mappings

Zudello Field	SAP B1 Field	Notes
Code	CardCode + "-" + CntctCode	A unique code combining customer and contact IDs.
Name	Name	The contact person's name.
Status	Active	"ACTIVE" if Y, "INACTIVE" otherwise.
Phone 1	Tel1	The primary phone number.
Phone 2	Tel2	The secondary phone number.
Mobile	Cellolar	The mobile phone number.
Email	E_MailL	The email address.
Position	Position	The job position.
Address	Address	The contact's address.
Depends On	CardCode	Links the contact to the parent customer.

Key Behaviours

• Efficient Syncing: To save time, the integration can sync contacts that are new or have been updated since the last check.
• Parent-Child Relationship: Each contact is linked to its parent customer in Zudello.
• Status Sync: The contact's status is synchronized based on the Active flag in SAP Business One.