Skip to main content
Version: Current

FAQ: How do I record that goods have been received?

You record the receipt of goods or services against a Purchase Order (PO) in Zudello by creating a Goods Receipt (GR) document. This is usually done using the Create Goods Receipt action available on the PO.

Steps:

  1. Find the Purchase Order: Navigate to Purchasing > Orders. Find the PO for which you have received goods/services. The PO should typically be in a Placed or Partially Received status.
  2. Open the PO: Click on the PO to open the document viewer.
  3. Select Create Goods Receipt Action: Click the More Actions (...) menu at the top right. Select Create Goods Receipt.
    • Note: You need the PURCHASING:ORDER#RECEIVE permission to see and use this action.
  4. Enter Received Quantities: A modal window ("Receive Items") will appear, listing the lines from the PO.
    • For each line item, enter the Quantity you actually received in the Receiving column.
    • You can receive partial quantities.
    • You can use the Receive All button to quickly populate the Receiving column with the remaining quantities for all lines.
    • (Example: Receive Items modal - image temporarily unavailable)
  5. Confirm: Click Receive.
  6. New Goods Receipt Created: Zudello automatically creates a new Goods Receipt document (Inventory > Receipts) containing lines for the items and quantities you just entered.
    • The GR is automatically linked (allocated) back to the source PO.
    • The GR typically starts in a DRAFT or READY status, potentially requiring submission or further processing depending on your workflow.
  7. PO Status Update: The status of the source PO may automatically update (via Sentences) based on the receipt (e.g., to Partially Received or Received).

Key Points:

  • Creating a GR formally records the receipt of items in Zudello.
  • It's essential for Three-Way Matching, where invoices are matched against both the PO and the GR.
  • The process starts from the Purchase Order using the "Create Goods Receipt" action.
  • You need appropriate permissions for both POs (#RECEIVE) and GRs (#CREATE).

See also: Creating a Goods Receipt.